Self Help & Support

Change YouTube Quality Setting

If you would like to change the quality setting on your YouTube account, please review the following steps:

  • Select the Settings Gear Icon on the lower right-hand side of the player
  • Select the Quality drop down box that pops up
  • Depending on the quality of the video, different quality options will appear on the drop down list
  • Select your desired option
  • Note: if you choose "Auto" YouTube will automatically select the video quality based on your connection speed

The issue should now be resolved. If not, contact us. We're here to help!


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