On Screen Guide

• See What's On
• Personal Preferences
• Mini Guide (Browse)
• Parental Controls
• Search
• Favorites
• To Be Announced Message
• Digital Adapter On Screen Guide

DVR

• Change the Way You Watch TV
• Series Recordings
• Share Recordings Across Multiple TVs
• Manage Recordings from the Web
• Displays 100% Full
• Issues with Series Recordings
• Recordings will not Delete
• Issues Watching Programs Recorded with Multi-Room DVR
• DVR Unavailable or error on Multi-Room DVR
• Can't See Future Recordings on Multi-room DVR

Error Message

• Not Authorized Message on TV
• VCR Recording in Progress
• Invalid Format
• HDCP Displays on TV

On Demand

• Ordering
• Using HBO GO^® & MAX GO^®
• Parental & Purchase Controls
• Fast Forward not Working
• Letterboxing on HD
• Error Codes Explained

Remote Record

• Remote Record website initial errors
• MyDVR Tab or DVR(s) not Displaying
• Identifying Multiple DVRs

Sound and Picture Quality

• Problems with Your Picture
• The Picture on My TV is too Big or Small
• RF Bypass not Working
• TV is Displaying a Black Box (With or Without Text)
• Enable Auto-Tune
• Audio is Different Language
• Low or no Volume
• Audio Cutting In and Out

General

• Installing Your Digital Adapter
• Channel Line-Up
• NFL RedZone
• Remote Setup
• My Remote is not Working
• Removing the Armstrong TV screensaver
• Understanding Black Bars Displaying on TV Screen
• Set-top Box Powering OFF & ON by Itself
• Beeping Noise
• 3D not Working
• Upcoming Contract Renewals