Self Help & Support

Installing Trend Micro

As a Zoom Internet customer, Armstrong provides Trend Micro Titanium Internet Security at no additional charge. If you need assistance installing Trend Micro, please review the following steps:

Titanium Internet Security PC Requirements:

Windows 8 (32 or 64-bit) | 1 GHz CPU | 1 GB (32-bit), 2 GB (64-bit) Memory Windows 7 Family (32 or 64-bit), SP1 or higher | 800 MHz CPU (1 GHz recommended) | 1 GB Memory Windows Vista Family (32 or 64-bit), SP2 or higher | 800 MHz CPU (1 GHz recommended) | 512 MB Memory (1 GB recommended) Windows XP Family (32-bit only), SP3 or higher | 350 MHz CPU (800 MHz recommended) | 256 MB Memory (512 MB recommended) 500 MB Disk Space (600 MB recommended)

  1. Enter your serial number and agree to terms to begin installation.
    • Note: to install Trend Micro, you must remove any previously installed security software from your computer. In most cases, Trend Micro will automatically perform this step. If, for any reason, this step fails, you will need to manually remove any security software installed on your computer.
  2. You may need to restart your computer.
  3. Enter your computer name and email address. Click the 'Next' button after entering the info.
  4. When installation has completed, Trend Micro icons will be added to the desktop or Start Menu.
Smart Surfing for Mac System Requirements:

Mac OS X™ version 10.5 "Leopard" or higher | Intel™ processor 512MB Memory (1GB recommended) | 400 MB Disk Space

  1. Double-click the "Install Trend Micro Titanium" icon to begin installation.
    • Note: to install Trend Micro, you must remove any previously installed security software from your computer. In most cases, Trend Micro will automatically perform this step. If, for any reason, this step fails, you will need to manually remove any security software installed on your computer.
  2. Install the software by clicking "Continue" and enter the serial number when prompted.
  3. When installation is complete, activate Trend Micro by providing your email address.
  4. Trend Micro should now be installed. If not, contact us. We're here to help!

Related Materials:
Manage Trend Micro | Trend Micro