Email Set Up for Zoom Accounts
Your new Zoom Internet e-mail address has been set up temporarily and can receive messages immediately. However, you will need to activate your account in order to view or send new e-mail messages. As part of the activation process, you must change the default password within 28 days of placing your order. After 28 days, you will need to contact customer service by calling 1-877-486-4666 to activate your account.
Activate Your Zoom Account
- Visit armstrongmywire.com and click Check E-mail in the Directory or in the right column.
- Enter your Zoom Internet username as provided when you placed your order.
- Enter the default password (choice12) and click the "Log In" button.
- Enter and confirm your new password, which must contain 4-20 alpha and/or numeric characters.
Zoom Internet Mail Settings
Note: Please consult the manufacturer for support documentation on any clients not represented here.
- Incoming Mail Server: pop3.zoominternet.net
- Outgoing Mail Server: smtp.zoominternet.net
Desktop Mail Clients
You can use any desktop mail client to send and receive messages with your Zoom Internet e-mail address. Armstrong supports the most popular desktop clients for Windows and Mac operating systems:
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Microsoft Windows Live Mail
Click on the "Add an e-mail account button located on the left, or go to "Tools" -> "Accounts" and hit the "Add" button. Now choose "E-mail Account".
Enter your e-mail address, your password and display name. Ensure the "Remember password" box is checked. To continue, click on the "Next" button.

Enter pop3.zoominternet.net as your incoming mail server and smtp.zoominternet.net as your outgoing mail server. To continue, click on the "Next" button.

The Windows Live Mail setup process is now complete. You have a choice of setting the new account as the default by checking the box. Click "Finish" to complete e-mail set up.

Microsoft Windows Mail
Open the "Internet Accounts" window by selecting "Accounts" from the "Tools" menu. Click on the "Add button".

In the "Select Account Type" window, click on "E-mail Account" and hit the "Next" button.

Enter your "Display Name" - This can be anything you like. Click on the "Next" button when done.

Now enter your full email address and click on the "Next" button to continue.

Enter pop3.zoominternet.net as your incoming mail server and smtp.zoominternet.net as your outgoing mail server. To continue, click on the "Next" button.

Enter your username and password. Ensure the "Remember password" box is checked. To continue, click on the "Next" button.

Click "Finish" to complete e-mail set up.

Microsoft Outlook Express
Click "Tools" "Accounts"

Click the mail tab then double click the correct account or highlight the account and click "Properties"

General Tab

Click on the "Servers" tab. Enter pop3.zoominternet.net in the Incoming mail (POP3) box and smtp.zoominternet.net in the Outgoing mail (SMTP) box as shown in the image below.

Click on the "Connection" tab. Make sure the box next to "Always connect to this account using:" is checked. If it is not, simply click the box and you should see a checkmark appear. Also ensure that the drop down menu shows "Local Area Network." If it does not, click on the drop down arrow and select it from the menu. Your "Connection" tab should now look like image below.

Click on the "Advanced" tab. Ensure that Outgoing Mail (SMTP) has a 25 in the box next it. Also make sure that the box next to Incoming Mail (POP3) has the number 110 in it. Once you've verified that your "Advanced" tab looks like the image below, click the "OK" button.

Click "Close" and try the connection again

Microsoft Outlook 2007
Open the "Account Settings" window by selecting "Accounts" from the "Tools" menu. Click on the "New" button on the E-mail tab.

Check the box for "Manually configure server settings..." and click the "Next" button to continue.

Select "Internet E-mail" as the E-mail Service and click "Next."

Enter the required e-mail setting including your display name, e-mail address, incoming mail server (pop3.zoominternet.net), outgoing mail server (smtp.zoominternet.net), username and password. To continue, click on the "Next" button.

Click "Finish" to complete e-mail set up.

Mozilla Thunderbird
Open the "Account Settings" window by selecting "Account Settings" from the "Tools" menu. Click on the "Account Actions" button and select "Add Mail Account."

Enter your display name, e-mail address and password. Check the "Remember password" box and click the "Continue" button.

Thunderbird will automatically search for the the incoming and outgoing mail servers.

Once the mail servers have been found, click "Create Account" to continue.

You may receive a warning that the mail servers do not use encryption. Please check the box for "I understand the risks" and click "Create Account to continue.

Click on "Outgoing Server (SMTP)" on the left.

Uncheck "Use name and password" and click "OK" to complete e-mail set up.

Apple Mac OS X Mail
Select "Add Account" from the "File" menu and enter your display name, e-mail address and password.

Provide a description for the account then enter pop3.zoominternet.net as the incoming mail server and your username and password. Click the "Continue" button.

Enter smtp.zoominternet.net as the outgoing mail server and click the "Continue" button.

Click the "Continue" button.

Click the "Create" button to add your Zoom Internet account to Mac OS X Mail.
