Software Setup
On this page, you will find information for:
The Armstrong Toolbar is a FREE browser plugin that provides a pop-up blocker and convenient access to Armstrong websites, e-mail and MyWire features.
For more information, visit www.armstrongmywire.com.
Personal Web Space
Zoom includes free Personal Web Space where your friends and family can access information you choose to share. By simply typing in your personal URL or "address," visitors to your Personal Web Space will be able to keep up-to-date on the information that’s important to you. Creating your Personal Web Space is easy. Follow these simple steps and you’ll be on your way in no time.
- Get the tools
To maintain your Personal Web Space, you’ll need an HTML editor and a file transfer program (FTP). While these tools can be purchased, many great alternatives are available for free online. To see what’s available, go to your favorite search engine and search for “free HTML editor” or “free FTP client”
- Let your creativity run wild
Now that you have the right tools, create some content to share with your friends and family. Residential customers receive 50 megabytes of free data storage. That’s enough space for a handful of web pages and a small collection of photos, graphics or other files. When you’ve finished your masterpiece, remember to save your home page as index.htm or index.html.
- Transfer your files
To transfer your files to our web servers, open your FTP program and go to our server address, ftp.zoominternet.net. Your Zoom username and password is the username and password you’ll use in your FTP program. Once you’re connected to our servers, transfer your files to the web_files directory.
- Congratulations!
When you’re ready to share your site with the world, simply tell you friends and family to visit http://users.zoominternet.net/~username where username = your Zoom username.
System Settings
Choose your operating system below to manually configure your TCP/IP settings:
Browser Settings
Choose your browser below to manually configure your Local Network settings:
Back to Top
Windows 7 Settings
Click on the networking icon in the tray and click Open Network and Sharing Center
Click Change adapter settings
Networking adapters will now display
Right click on the adapter to view options. To see IP or DNS settings, click Properties
Click TCP/IPv4 and click Properties
Settings are then displayed
Windows Vista Settings
Click "Start" and "Control Panel"
Click "View Network Status and Tasks"
Click "Manage Network Connections"
Right click "LAN" then click "Properties"
Highlight "TCP/IPv4" then click "Properties"
Modify Settings as Necessary
Windows XP Settings
Click "Start" and "My Computer"
Click "My Network Places"
Click "View Network Connections"
Click the Dialup or Lan Connection you are working on
Then Click "Change Settings of this Connection"
Right Click the Item you want to view properties for
Then Click "Properties"
Select "Obtain an IP address automatically"
Click the "Advanced Tab"
This will show you the "IP Settings Tab":
Click the "DNS Tab":
Click the "Wins" Tab:
Click the OptionsTab:
Left Click "TCP/IP filtering" Then click "Properties"
Click "OK" Then click the "Alternate Configuration"
Click "OK"
Windows 2000 Settings
1. Right Click "My Network Places "
2. Click "Properties" (Below)
3. Right Click "The Connection Icon"
4. Click "Properties" (Below)
5. Click "Internet Protocol TCP/IP"
6. Click "Properties" (Below)
7. Check "Obtain an IP address automatically"
8. Check "Obtain DNS Server Address Automatically"
9. Click on "Advanced" (Below)
10. The IP address box should say "DHCP"
11. The Default gateways box should be blank
12. The "Interface Network" box should say 1 (Below)
13. Click the "DNS" Tab
14. The "DNS Server Addresse box should be blank
15. Check "Append primary and connection specific DNS suffixes"
16. Check " Append Parent suffixes of the primary DNS suffix"
17. Check "Register this connection's Address in DNS" (Below)
18. Click the "WINS" tab
19. Check "Enable LMHOSTS lookup"
20. Check "Use NETBIOS setting from DHCP server" (Below)
21. Click the "OPTIONS" tab
22. Click "IP security" then click "Properties" (Below)
23. Check "Do Not use IPSEC"
24. Click "OK" (Below)
25. Click "TCP/IP FILTERING" then click "Properties"
26. "Permit All" Should be selected for all three columns
27. Click "OK" (Below)
Windows 95/98/ME Settings
Verify the Network Card:
- Using the RIGHT mouse button, click on the 'My Computer' Icon.
- Click on 'Properties' from the pop-up menu.
- Select the 'Device Manager' tab near the top of the Properties window.
- Locate 'Network Adapters' in the list that is displayed.
- Double click on 'Network Adapters'
- Verify that the Ethernet Card is displayed and that the icon in front of it shows a normal green, not a yellow exclamation point, red stop sign or red 'X' over it.
Note: If the network card is not displayed the adapter has not been completely installed.
Verifying TCP/IP and Network Card:
- Click the 'Start' button then 'Settings'
- Click on 'Control Panel' then Double click on the 'Network' icon.
- Verify that the Ethernet Adapter is listed in the box labeled: 'The following network components are installed:'
- Also verify that the TCP/IP protocol is listed.
- Highlight 'TCP/IP [name of Ethernet card]' then click on the 'Properties' button.
- Verify the information under the following tabs are correct. 'DNS'- set to disable. 'WINS Configuration'- set to disable. 'IP Address'- set to obtain an IP address automatically.
- Click on 'Ok' then 'Ok' again to exit the Network Configuration window.
Note: If TCP/IP is displayed only as 'TCP/IP->Dialup Adapter and does not show the TCP/IP for your Ethernet card, please see 'Installing TCP/IP Protocol' at the end of this page.
Running Winipcfg.exe:
- Click on the 'Start' button to display the start menu then click on 'Run'
- In the box labeled 'Open' type in 'winipcfg' then click the 'Ok' button.
- Verify that the settings are correct.
Installing TCP/IP Protocol:
Note: The only needs to be done if the TCP/IP protocol for your Ethernet card did not appear as in your installed network components.
- Click on 'Start' then 'Settings' followed by 'Control Panel'
- Double click on the 'Network' icon.
- Click the 'Add' button and select 'Protocol' then click add again.
- Under 'Manufacturer's' select 'Microsoft'.
- Under 'Network Clients' select 'TCP/IP'
- Click on the 'Ok' button then click on 'Ok' again to exit the Network Properties Control Panel.
- The TCP/IP Protocol should be installed.
Note: The computer will load the files for TCP/IP. During this procedure the system may prompt you for a Windows CD-ROM.
Mac OS X Settings
To get to System Preferences, it is either under the Apple Menu at the top of the screen, or on the Dock by Default.
Here is what System Preferences looks like.
The most helpful System Preferences option we will use is the Network Preferences. Just click the icon and you should see this
(If it doesn't, beside Show: Change it to Built-In Ethernet)
Here you can see the IP address, the DNS servers, and you can also Renew DHCP Lease.
Here is the PPOE tab:
Here is the Appletalk Tab
Here is the Proxies Tab
If you are having connection issues be sure you check to see if they are going through one of these Proxies. ZOOM doesn't use a proxy or any of these so make sure nothing is checked.
Here is the Ethernet Tab
Once in while we get questions about what MTU you should use. By default the O/S should pick this up, there really is no reason to change this from the Default Setting.
Only older macs can boot into O/S 9. This allows you to access a program before you upgraded to Panther.
Just click the Startup Disk to see if options are available to switch to an older O/S.
Mac OS < 9 Settings
- Click on the "Apple"
- Click "Control Panel"
- Click on TCP/IP. It will show the following Screen:
- Beside Connect Via:, make sure it says "Ethernet"
- Beside Configure, make sure it says USE DHCP.
- Everything else should be blank
IE8 Settings
Go to Tools and then Internet Options
Click the Connections tab and then click LAN Settings
Nothing should be checked. Click OK
IE7 Settings
Click Choose Your Settings button.
Select Keep my current default search provider and then click the Next arrow.
Check Activate ClearType and click the Next arrow.
Choose English and click the Next arrow.
Click Save your settings button.
Click Go to your home page.
Firefox Settings
- Open Mozilla Firefox
- Choose on the "Tools" menu, and click on "Options."
- Click the "Advanced" tab at the top of the "Options" dialog box to display the advanced settings for your Firefox browser.
- Select the gray "Network" tab near the top of the "Options" dialog box.
- Click the "Settings" button under the "Connection" category in the "Options" dialog box to bring up the "Connection Settings" dialog box.
- Select the "Manual proxy configuration" radio button. The text boxes below the selection will now be enabled so you can enter the proxy settings for your Firefox browser.
- Type in the proxy server address and configuration port in the appropriate text boxes that Armstrong provided. If you do not know what these settings, are please call Armstrong customer service. Click the "OK" button on both dialog boxes to enter the proxy settings.
Safari Settings
- Open Safari.
- Choose Action menu > Preferences and click Advanced. (The Action menu is near the upper-right corner of the Safari window, and looks like a gear.)
- Click Change Settings. The Internet Properties dialog opens.
- Click LAN Settings, and use the information you got from Armstrong to change the settings.
- Click OK.
