Self Help & Support - EXP

On this page you'll find current popular articles, multimedia and manuals that other customers have found to be most helpful. You can also view our full library of support items by clicking "View All" under each section.

EXP Troubleshooting

Use our EXP troubleshooting tools to reset your EXP video equipment. You'll also find guides to help you program your remote control and troubleshoot remote control issues.

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Remote Control Setup

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Watching TV & Controlling Live TV

Just press the LIVE TV button on the remote at anytime to go to your broadcasted channels.

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Setting Parental Controls

You can set parental controls to manage the access your family has to content by program ratings, locking specific channels or even preventing viewing of recorded content.

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Finding Shows and Movies

The TiVo service searches upcoming TV shows and movies, web videos, Video On Demand, and more, all at the same time.

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TiVo Suggestions

TiVo Suggestions will find and automatically record shows that will interest you based on the THUMBS UP® or THUMBS DOWN® ratings you give any show.

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Multimedia View All

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Welcome to the New EXP Experience!

The new EXP experience is visually rich, easy to use, and delivers powerful, customizable features to help you watch exactly what you want, when you want.

EXP: Voice Remote

Learn how to unlock the power of your voice with the new Voice Remote and the brand new EXP experience.