Self Help & Support - EXP

On this page you'll find current popular articles, multimedia and manuals that other customers have found to be most helpful. You can also view our full library of support items by clicking "View All" under each section.

EXP Troubleshooting

Use our EXP troubleshooting tools to reset your EXP video equipment. You'll also find guides to help you program your remote control and troubleshoot remote control issues.

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Remote Control Setup

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Watching TV & Controlling Live TV

Just press the LIVE TV button on the remote at anytime to go to your broadcasted channels.

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Setting Parental Controls

You can set parental controls to manage the access your family has to content by program ratings, locking specific channels or even preventing viewing of recorded content.

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Finding Shows and Movies

The TiVo service searches upcoming TV shows and movies, web videos, Video On Demand, and more, all at the same time.

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TiVo Suggestions

TiVo Suggestions will find and automatically record shows that will interest you based on the THUMBS UP® or THUMBS DOWN® ratings you give any show.

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Getting Started with EXP

Welcome to EXP, Armstrong's exciting new service! EXP combines the best in video programming with Zoom Internet and Zoom Wi-Fi to create a whole home experience like never before! And it's all pulled together by an exciting, new, easy to navigate user interface, powered by TiVo. In this video, we'll share some helpful tips on using EXP and the new guide.

EXP: More Features

EXP from Armstrong gives you complete control of your TV viewing and much more. Check out all the extra services, from web videos, to music, apps, and more!