Use our EXP troubleshooting tools to reset your EXP video equipment. You'll also find guides to help you program your remote control and troubleshoot remote control issues.Get Started
You can use our Internet troubleshooting tools to check your connection, reset your Wi-Fi password, change your router's network channel, and perform a Zoom Internet Speed Test.Get Started
Use our television troubleshooting tools to reset your video equipment. You'll also find guides to help you program your remote control and troubleshoot remote control issues.Get Started
You can get billing and payment policies as well as a breakdown of your statement on the Understanding My Statement page.
You can get the address and hours of your local store on the Local Store page.
You can make an online payment from the account Billing/Payments screen.
Mail a check or money order to the address found on the payment section of your statement. Please allow sufficient time for your payment to reach our payment center prior to the due date.
Please remit payment to:
You can view your payment history from the account Billing/Payments screen.
Learn tips and tricks that will help make your move smoother.
For more billing and account information click here.
As a Zoom user, you have access to a feature-rich email application.Learn more