Change Netflix Quality Setting
If you would like to change the quality setting on your Netflix account, please review the following steps:
- Log into the Netflix account at Netflix.com
- Select "Your Account" under the account owner's profile in the upper right-hand corner
- Under the "Your Profile" heading, select "Manage Video Quality"
- Choose the option for the Quality you want and select the "Update Preferences" button
- An onscreen confirmation will appear
The issue should now be resolved. If not, please contact Netflix support.