Self Help & Support

Change Netflix Quality Setting

If you would like to change the quality setting on your Netflix account, please review the following steps:

  • Log into the Netflix account at Netflix.com
  • Select "Your Account" under the account owner's profile in the upper right-hand corner
  • Under the "Your Profile" heading, select "Manage Video Quality"
  • Choose the option for the Quality you want and select the "Update Preferences" button
  • An onscreen confirmation will appear

The issue should now be resolved. If not, contact us. We're here to help!


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