Self Help & Support

Unwanted Email

Armstrong automatically scans incoming messages and eliminates most SPAM before it reaches your Inbox. However, it’s quick and easy to customize or change your SPAM filtering level.

Log in to ArmstrongMyWire.com and click "Email". Once logged into your email, in the left-hand column click on Web Apps, then choose SPAM Settings.

  • None - Advanced SPAM filters are off. Messages suspected as SPAM will still be delivered to your inbox.
  • Low - Only obvious SPAM messages will be identified and delivered the SPAM folder. Some SPAM messages may be delivered to your inbox.
  • Medium - (Recommended) Almost all SPAM will be identified and delivered to your SPAM folder. Check your SPAM folder every few days to make sure wanted email was not accidentally delivered to there.
  • High - Virtually all SPAM will be identified and delivered to your SPAM folder. This high level of filtering may inadvertently send wanted messages to your SPAM folder. Check your SPAM folder regularly.

If you receive email that you feel is harassing or obscene, you can send a copy of the unsolicited email to the sender's webmaster (typically webmaster@whatever.com) along with your complaint. If the sender is a Zoom Internet customer, forward a copy of the email message along with your complaint to abuse@zoominternet.net.


Related Materials:
Email Phishing | Secure Email