3D Not Working

If you are experiencing issues with 3D, please review the following steps to resolve the issue:

• Verify that you have a 3D TV
• Verify that the program being viewed is available in 3D
• Verify that your 3D TV is switched to 3D mode
• Verify that you have one of the following set-top boxes:
  • Motorola DCX 3200
  • Motorola DCX 3400
  • Motorola DCT 3412
  • Motorola DCT 3416
  • Motorola P3-6412
  • Motorola DCT 6416
  • Motorola DCT3412
  • Motorola DCT3416
  • Motorola DCH3200
  • Motorola DCH3416
  • Motorola DCH6200
  • Pace TDC757
  • Pace TDC787
  • Pace DC700X
  • Pace TDC775
  • Pace TDC778
  • Pace RNG150
  • Pace RNG200
• Verify the device being used (set-top box, 3D Blu-ray player or 3D gaming system) is connected to the TV with an HDMI cable
• Verify that nothing is obstructing the path from the TV to the 3D glasses
• Verify that the 3D glasses are fully charged and the batteries are good

If none of these suggestions helped resolve the issue, contact us. We're here to help!