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Zoom Enhanced Wi-Fi icon

ZOOM + ENHANCED WI-FI INSTALLATION

Zoom + Enhanced Wi-Fi self install graphic

Step 1

Connect coax cable to the back of the modem.

Connect the other end of the coax cable to the cable outlet.

Plug in the cable modem power supply to the back of the cable modem.

Plug the power supply into the electrical outlet.


Step 2

You will need to wait for the modem to connect. This usually takes 3 to 5 minutes. The first 4 lights will be solid once the modem is connected. If the () and () lights are flashing blue, the modem is taking an update. This can take up to 20 minutes.

*The first 4 lights must be solid before continuing


Step 3

Connect the ethernet cable to port 1 on the back of the cable modem.

Connect the other end of the ethernet cable to the right port on the back of the pod.

Connect the pod power supply to the power port on the pod.

Plug the power supply into the electrical outlet.

Lights will flash off and on. Once the lights are off, the pod is online.

This usually takes 3 to 5 minutes.


Step 4

Download the Plume Home™ app.

Sign in to the Plume Home™ app with your email address/username that was provided with your order, located on the Important Information form in the box (DO NOT create a “New Account.”)


Step 5

If you have a second pod, install the pod in a different room following the pod placement tips below.


Pod Placement Tips

Every house is different so the placement of your pod(s) is important.

  • Be sure to place the pods on inside walls to get the best experience.
  • For best coverage, pods should be a maximum of 30 feet apart.
  • Avoid placing pods behind obstructions like furniture and appliances.
  • Place pods in an outlet that is not controlled by a switch.
  • Turn off additional Wi-Fi networks to avoid interference


*Equipment type may vary. Some pods plug directly into electrical outlet or lack power buttons.

Zoom + Enhanced Wi-Fi
Self-Installation Guide


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enhanced wi-fi

GETTING STARTED WITH ENHANCED WI-FI

1. Before starting installation, please verify that you have:

  1. Pod and one 6’ Ethernet cord
  2. Email and password that you set up during order
  3. Getting Started Guide

2. Start the activation process


  1. Log in to your account
  2. Verify the serial number of your pod
  3. Click Continue to activate pod

3. Plug in the Pod(s)

Plug Ethernet cable into port 1 of your Armstrong router or modem.

Plug other end of Ethernet cable into right Ethernet port of the pod. (Pod equipment type may vary.)

Your modem will have one of these two configurations.

Modem Configurations

4. Download the Plume Home™ app

Sign in to the app using the email and password that you set up during the order process


Enhanced Wi-Fi Self-Installation Guide

Enhanced Wi-Fi Self-Installation Guide
(for legacy EXP customers)

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EXP Stream logo

GETTING STARTED WITH EXP STREAM

1. Connect the EXP Stream box

Connect the EXP Stream device directly into the HDMI port, or use the provided jumper cable. Keep in mind what the port is labeled on the back of your television.

connect EXP stream box to TV

2. Attach the power cord

Attach the provided power cord to the EXP Stream device and plug the power adapter into a wall outlet or surge protector.

connect EXP stream box to power

3. Follow the on-screen instructions

The first thing you should see is the “Pair Your Remote” screen. If you do not, use the remote that came with your TV to change to the HDMI input you connected the box to in Step 1.

If your remote does not pair automatically, press and hold the TiVo and Back buttons until the LED on the remote lights up red. Once lit, release the keys and the light will flash amber.

NOTE: If your remote does not light, double check the orientation of the batteries as both batteries will go in the same direction


connect EXP stream box to power

4. Finish setup process

Continue following the on-screen prompts which will include choosing a language, connecting to your Wi-Fi network, and signing into your Google account. Your box will come pre-installed with some of the most popular apps. To download additional apps, a Google account is required to access the App store.

Don't have a Google account? Click here to set up a free Google account.


5. Enjoy!

You now have access to your channels as well as thousands of apps.




EXP Stream Self-Installation Guide

EXP Stream Quick Start Guide

EXP Stream Remote Control Guide

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modem icon

INSTALLING YOUR NEW MODEM


Modem self install graphic

Step 1

Transfer the COAXIAL CABLE connector from your old modem to the new one. This wire connects to the cable outlet in your home. Tighten with included disposable wrench.


Step 2

Connect the power adapter from the POWER port to the electrical outlet.


Step 3

Transfer the ETHERNET cable from your old modem to the new one. This wire connects the modem to your router.

Modem Self-Installation Guide

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