Contact Us

Billing and Account

• I have a question about my statement.

  You can get billing and payment policies as well as a breakdown of your statement on the Understanding My Statement page.

• Why didn't I receive a statement?
  • You are enrolled in auto payments.
  • You are enrolled in Check Free and have paper statements disabled.
• Where is my local store?

  You can get the address and hours of your local store on the Local Store page.

• How do I make an online payment?

  You can make an online payment from the account Billing/Payments screen.

• Where do I mail a payment?

  Mail a check or money order to the address found on the payment section of your statement. Please allow sufficient time for your payment to reach our payment center prior to the due date. Please refer to the specific remittance address on your statement prior to choosing one of the addresses noted below.

  Please remit payment to:

  AUI Customers

  Armstrong
  P.O. Box 37749
  Philadelphia PA 19101-5049

  ATC Customers

  Armstrong
  P.O. Box 37750
  Philadelphia PA 19101-5050

  ATI Customers

  Armstrong Telecommunications Inc.
  P.O. Box 645713
  Pittsburgh PA 15264-5255
• How can I view my payment history?

  You can view your payment history from the account Billing/Payments screen.

• How do I transfer my service?

  Learn tips and tricks that will help make your move smoother.

For more billing and account information click here.

How to setup Zoom email?

As a Zoom user, you have access to a feature-rich email application.

What are my channels?

Want to see a channel line-up customized for you? Click here. Looking for a list of available channels. Click here.

What are my phone features?

View our easy guide to setting up your phone features.

Remote Control Setup

Instructions for programming your remote control.