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Weekdays: 7AM-12AM

Weekends: 7AM-11PM

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*Limited emergency assistance is available between the hours of 12AM and 7AM. We recommend using our Self-Help Tools for non-emergencies during those times.

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Weekdays: 8AM-9PM

Weekends: 8AM-5:30PM

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Visit a location to pay your bill, return equipment, and more.

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Sign in to pay bill and manage your account.

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Self Help & Support

Troubleshoot service issues and frequently asked questions.

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Frequently Asked Questions

Billing and Account

For more billing and account information click here.

How to setup Zoom email?

As a Zoom user, you have access to a feature-rich email application.

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What are my channels?

Want to see a channel line-up customized for you? Click here. Looking for a list of available channels. Click here.

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What are my phone features?

View our easy guide to setting up your phone features.

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Remote Control Setup

Instructions for programming your remote control.

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