Self-Help and Support

On this page you'll find current popular articles, multimedia and manuals that other customers have found to be most helpful. You can also view our full library of support items by clicking "View All" under each section.

Zoom Troubleshooting

You can use our Internet troubleshooting tools to check your connection, reset your Wi-Fi password, change your router's network channel, and perform a Zoom Internet Speed Test.

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Speed Test

Get to know the Plume HomePass® app

Getting Started

Setting up enhanced Wi-Fi with the Plume HomePass® App.

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Creating Profiles

Profiles allow you to manage people in your household or a group of devices on your network.

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Configure Parental Controls

Parental controls allow you to set content access rights for each profile or at the device level.

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Managing Your Wi-Fi Passwords

HomePass® allows you to customize everyone’s level of access to your network.

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Zoom Email Setup

Learn how to set up your Zoom Internet email in an email program.

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Installing Trend Micro

As a Zoom Internet customer, Armstrong provides Trend Micro Titanium Internet Security at no additional charge.

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Choosing a Strong Password

Choosing a strong password is important for keeping your information safe.

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Email Phishing

Phishing is a fraudulent attempt to acquire your personal information.

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