Finding Your Wireless Security Key

If you have forgotten your wireless security key and have Zoom Wi-Fi, click here. Otherwise, follow the simple steps below for the identified operating systems:

Windows 8

  • Launch the Charms bar and select Settings
  • Select Wireless to display a list of available networks
    • If you are connected to a network, the network name is listed under the wireless icon. If not, the word Available is displayed.
  • Right-click your wireless network, and select View Connection Properties
    • The Wireless Networks Properties window will open
  • Select Show Characters to view your wireless security key

Windows 7

  • In the system tray, click the wireless Internet icon to display available networks
  • Select Open Network and Sharing Center
  • Select Manage Wireless Networks
  • Right-click your wireless network and select Properties
  • Select the Security tab
  • Select Show Characters to view your wireless security key

Windows Vista:

  • From the Start menu, select Control Panel
  • Select Classic View
  • Click Open Network and Sharing Center
  • Select Manage Network Connections
  • Right-click your wireless network and select Status
  • Select Wireless Properties
  • Select the Security tab
  • Select Show Characters to view your wireless security key

Note: Windows XP does not provide a convenient way to find your wireless security key.

Mac OS 10.6 (Snow Leopard) / Mac OS 10.5 (Leopard) /
Mac OS 10.4 (Tiger)

  • Double-click the Mac HD icon and open the Applications folder
  • Open the Utilities folder
  • Open Keychain Access
    • A list is displayed of the sites, applications, networks, etc. for which you have stored passwords
  • Double-click your wireless network name then select Attributes
  • Select Show Password
  • A dialog box will open, indicating that Keychain Access wants to use your information and if you want to allow it
  • Enter your Keychain password
  • Click Allow to view your wireless security key

That's it. You should now have your wireless security key. If you are still having trouble, contact us. We're here to help!




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