Self-Help & Support

Configuring Parental Controls in the HomePass® App

Parental controls allow you to set content access rights for each profile or at the device level. You can also block or approve websites.

To set Parental Controls for a Person / Profile:

  1. Touch the People / Profile button on the main screen.
  2. Select the profile you would like to manage.
  3. Scroll down to the Online Content Experience.
  4. Select Content Access preference:
    • No Limits - set by default
    • Kid Appropriate - G rated content
    • Teenager Friendly - PG-13 content
    • No Adult Content - blocks sensitive content only appropriate for adults
  5. To approve or block a website, or view sites blocked by content filters, touch Manage Security Events

If you encounter any problems, please call our tech support team at 1.877.486.4666 and we'll be happy to assist you.

Tip: Give A Timeout

Give a “timeout” to any profile. Tap the “Pause” button icon next to the person’s name. First tap issues 15-minute timeout; second tap changes it to 30 minutes; third tap clears the timeout.

Related Materials:
Creating Profiles in the HomePass App | Managing Your Wi-Fi Passwords | Wi-Fi Security