Self Help & Support

iPad, iPhone or iPod Touch Email Setup

If you want to access your Zoom email account on your iPad or iPhone, please review the following steps:

  • Tap Settings
  • Tap Passwords & Accounts
  • Tap Add Account
  • Tap Other
  • Tap Add Mail Account
  • Enter Name, Full Email Address,Password and Descripton
  • Tap Next
  • Select IMAP on the top bar
  • Enter Incoming Mail Server settings -- ALL fields must be completed
    • Host Name: imap.zoominternet.net on port 143
    • User Name & Password: Your Zoom Internet user name and password.
  • Enter Outgoing Mail Server settings -- ALL fields must be completed
    • Host Name: smtp.zoominternet.net on port 587
    • User Name & Password: Your Zoom Internet user name and password.
  • Tap Next
  • The account will verify, if successful, then tap Save on the last screen

That's it. You should now be able to access your Zoom email account on your iOS device. If you get a message that your account cannot be set-up using a S.S.L. Connection, click "Yes" to try a set-up without using the S.S.L. Connection. If you are still having trouble, contact us. We're here to help!


If you've previously set up your E-mail on an iOS device, please verify that you have outgoing authentication enabled by following these steps:

iOS 13

  • Tap on Settings
  • Tap on Passwords & Accounts
  • Tap your Zoom E-mail address
  • Tap smtp.zoominternet.net
  • Tap smtp.zoominternet.net once more under primary server
  • Fill in your username and password
  • Verify Server Port is 587
  • Tap Done in the upper right to verify & save your settings

iOS 14

  • Tap on Settings
  • Tap on Mail
  • Tap on Accounts
  • Tap your Zoom E-mail address
  • Tap smtp.zoominternet.net
  • Tap smtp.zoominternet.net once more under primary server
  • Fill in your username and password
  • Verify Server Port is 587
  • Tap Done in the upper right to verify & save your settings
Related Materials:
Email Setup | Zoom Internet Users Guide | iOS Email Setup