Self-Help & Support

Android Email Setup

Did you know that you can access your Zoom E-mail on your Android Device? Simply follow these steps:

  • Open the "Settings"and tap "Accounts" then "Add Account".
  • Tap "Personal (IMAP)".
  • Enter the full Zoom E-mail address and tap the "Manual Setup" option.
  • Select "Personal (IMAP)".
  • On the next screen, enter your password and click "Next".
  • Verify that your incoming mail server settings are correct. The server is on port 993 with SSL on.
  • Click Next.
  • Check "require sign-in"and verify that your outgoing mail server settings are correct. The SMTP server is with STARTTLS security on.
  • Click "Next"
  • Set your preferred Account Options and click "Next".
  • Enter an account name and a name to display on outgoing messages then click "Next" to complete the setup.
  • You can now use the Gmail app to access your Zoom E-mail on your Android Device.

Verifying Email Security

If you've previously setup your Zoom E-mail on an Android device, please make sure that outgoing authentication is enabled by following these steps:

  • Open the Email app and tap the Menu button (3 horizontal lines) at the top left.
  • Tap the Settings (gear) icon on the top right of the menu that opens.
  • Tap your Zoom E-mail address.
  • Scroll to the bottom of the screen and tap Server Settings.
  • Verify outgoing server is
  • Verify port number is 587.
  • Verify STARTTLS security is on.
  • Verify “Require authentication to send emails” is enabled and the username and password fields are filled in.

Related Materials:
Email Setup | Zoom Internet Users Guide | Android Email Setup