Windows Vista Internet Connection Setup

If you are experiencing issues and want to verify your Windows Vista Internet Connection settings, please review the following steps:

Depending on your user access, you may be prompted to log in as the Administrator

• Click the Start button
• Right-click Network
• Choose Properties
• Under Tasks, click Manage network connections
• Right-click Local Area Connection
• Click Properties
• If the pop-up displays asking for permission, click Continue to open the Local Area Connections Properties window
• Click Internet Protocol Version 4(TCP/IPv4)
• Click Properties
• Under the General tab ensure the following are selected:
  • Obtain an IP address automatically
  • Obtain DNS server address automatically
• Under the Alternate Configuration tab
  • Ensure that the Automatic private IP address option is checked
• Click the Advanced button
• Under the IP Settings tab ensure the following:
  • That these options are listed: IP addresses and DHCP Enabled
  • That nothing is listed under the Default gateways option
  • That the Automatic metric option is checked
• From the DNS tab, verify the following:
  • That the Append primary and connection specific DNS suffixes option is selected
  • That the Append parent suffixes of the primary DNS suffix option is checked
  • That the Register this connection's addresses in DNS option is checked
  • That the Append these DNS suffixes (in order) option is NOT selected
• From the WINS tab, verify the following:
  • Verify that the WINS addresses box is empty
  • Verify that the Enable LMHOSTS lookup option is checked
  • Verify that the Default: Use NetBIOS setting from the DHCP server option is selected
• Close any open windows by clicking OK
• Once all windows are closed you will be prompted to restart your computer
• Once restarted, your changes should take effect
• If not, go back to Local Area Connection, right-click and select Enable

Your Windows Vista Internet Connection settings are setup correctly to work with Zoom Internet. If you are still experiencing issues, contact us. We're here to help!