Self Help & Support

Reset or Change Password for Your Armstrong Account and Zoom Email

If you forget your Armstrong account password, you can reset it by using the Forgot password link. If you know your password but would like to change it, you can do so in your Account Settings.

Forgot your password?

You can reset your password by following these steps:

  1. At the Armstrong sign in screen, click on Forgot password.

  2. forgot password link on sign in screen
  3. Type in your username, check the I’m not a robot box, and click Next.

  4. type your username
  5. If you have your security questions set, verify your idenitity by answering 2 of the 3 questions. Then check the I’m not a robot box, and click Submit.

  6. answer your security questions
  7. If you have not yet set up your security questions, you'll be asked to enter your Armstrong account PIN number. Enter your Armstrong account PIN number, check the I’m not a robot box, and click Submit.

  8. verify your account pin number
  9. Enter and Confirm the new password you’d like to use. Click Submit.
    Reminder: Passwords must be 8-20 characters long and include at least one letter and one number. Use an upper-case letter and special characters (!*.,?) to increase security.
    enter and confirm new password

Note: If you do not know your security question answers or your account PIN, please give us a call at 1-877-277-5711.


Change your password

You can change your password by following these steps:

  1. Sign in to your Account Dashboard and click on Settings from the menu.
  2. Under Manage Users, find your username and click on Change beside the Password field.

  3. click change beside the password field
  4. Enter and confirm the new password you’d like to use and click Save.
Related Materials:
Create an Account | Terms & Conditions of Service and Use