Self Help & Support

Check for a Service Outage

Sign In

To check for an outage in your area, sign into your Armstrong account:

  1. Sign into My Account.
  2. A notice will be displayed across the top of your account dashboard if there is a known service outage in your area.

Example Notification:

Don't have an account? Click here to learn how to create one.


Outage Notifications

Sign up to recieve an email or SMS text message alert when there is an service outage in your area:

  1. Click here to sign in to your account.
  2. Check the box beside Outage Notification for either "Email" or "SMS Txt", or both.
  3. Confirm that your Email Address and Mobile Number are correct. Update if needed.
  4. Click Save.

Troubleshoot Service Issues


EXP

Use our EXP troubleshooting tools to reset your EXP video equipment.

Troubleshoot

Internet

You can use our internet troubleshooting tools to check your connection.

Troubleshoot

Television

Use our television troubleshooting tools to reset your cable television equipment.

Troubleshoot

Telephone

View our telephone support articles to learn about your features and settings.

View Support
Related Materials:
Important Policies | Terms & Conditions of Service and Use | Sun Outages