Migrating from HomePass to Business Pro Wi-Fi powered by WorkPass

Built specifically for small businesses, Business Pro Wi-Fi, powered by the Plume WorkPass™ app, is an enterprise-grade tool tailor made for you. Wi-Fi should be more than just signal strength and you’ve made a great choice.

If you were already a HomePass customer or have WorkPass and want a static IP added to your account, then you’ve come to the right place. This article will prepare you for the transition.

Before you contact Armstrong, make sure you select a time that works for you and your business. You will need to gather some information, have the appropriate staff available, and select a time for the change where your business operations won’t be affected or will only be minimally interrupted. The transfer can take a few minutes to complete, and your Internet service will not be available during the transition.

To minimize the time, it takes to transition your account, you will need…

  • Account holder or authorized representative with account number and PIN
  • Network related information including network name (SSID) and password
    • It is important to maintain the same network name and password that you currently have established to ensure your devices automatically reconnect, otherwise you will need to manually reconnect on each device
  • Primary email address that will be used with the WorkPass app, including password
    • Choose an email address that is not already associated with HomePass and/or WorkPass
  • Review the WorkPass Quick Start Guide to complete your network setup
  • For more information, click here to view the full WorkPass Mobile app user manual

Ready to make the switch? Call today. We look forawrd to assisting you.

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