Click on the question to expand.
You'll need the Plume HomePass App to set up your WiFi network. It has been designed to work and tested with iPhone 5 and above running iOS 9 and higher and with Android smartphones running Android 4.4 and higher.
Plume HomePass App is compatible with iOS smartphone devices (iOS 9 or higher) and Android smartphone devices (4.4 or higher). If your device is not compatible with the Plume HomePass app, it will not be available for download.
If your device is compatible with the Plume HomePass app, here are some steps you can follow to resolve this issue:
The app is not able to find a match for the username you entered. Please contact Armstrong Support for help.
When initially plugging in any pod, the light should always turn solid for a moment, and then the LED will slowly pulse while it is trying to connect to the cloud. Once connected, the LED will then turn off. If there is no light at all when first plugging in the pod, check your outlet to ensure it has power. If the outlet is okay there may be something wrong with the pod.
Green Blinking LED - This could mean either of the following: