HDCP Error message displays on TV
If your HD TV displays an "HDCP Error" message, this caused by the TV and set-top box not communicating correctly.
Please review the following steps to resolve the issue:
- Turn OFF the TV and set-top box.
Turn the TV ON, then turn the set-top box ON.
If the set-top box is plugged into a Smart Power Strip, make sure it is plugged into an outlet labeled
- Leave the set-top box ON permanently or switch from HDMI to Component Cables.
The issue should now be resolved. If not, contact us. We're here to help!