Self-Help & Support

My DVR recordings will not delete

If you have a recording that will not delete, please review the following steps to resolve the issue:

  • On your remote, press CABLE then the MENU button twice.
  • Select the DVR MENU then choose DVR CLEANUP.
  • Check the program to delete and click DELETE on the left.
  • Press EXIT.

The issue should now be resolved. If not, contact us. We're here to help!

Related Materials:
Set-Top User Guide | DVR Quick Start Guide | Issues with Series Recordings