Self-Help & Support

Creating Profiles in the HomePass® App

Profiles allow you to manage people in your household or a group of devices on your network.

Set up your first profile:

  1. Touch the People / Profile button on the main screen.
  2. Touch the circle in the middle of the main screen to add a new person.
  3. Enter a name or nickname for the profile
  4. Assign devices on your network to that profile. Touch the green check mark at the top right corner of the screen to save.
  5. Setup primary device – optional
    • Touch Profile to open
    • Touch Select Primary device

If you encounter any problems, please call our tech support team at 1.877.486.4666 and we'll be happy to assist you.

Device Tip

Create a profile for your voice assisted devices such as Alexa®. Pause internet connection to the profile when you don’t need voice assistance.

Related Materials:
HomePass App Parental Controls | Managing Your Wi-Fi Passwords | Wi-Fi Security