Self-Help & Support

Configuring Parental Controls in the HomePass® App

Parental controls allow you to set content access rights for each profile or at the device level. You can also block or approve websites.

To set Parental Controls for a Person / Profile:

  1. Touch the People button at the bottom of the home screen.
  2. Select the profile you would like to manage.
  3. Scroll down to Digital Wellbeing.
  4. Select Content Access preference:
    • No Limits - set by default
    • Kid Appropriate - G rated content
    • Teenager Friendly - PG-13 content
    • No Adult Content - blocks sensitive content only appropriate for adults

Approving or blocking a website

  1. From the Home page, touch Guarding Home.
  2. Select the Approved tab and tap on Approve.
  3. Choose Approve Website, then enter the full URL.
  4. Tap on Approve to save, then tap Apply to confirm the changes.
  5. To block a website, follow the same instructions from the Blocked tab.

If you encounter any problems, please call our tech support team at 1.877.486.4666 and we'll be happy to assist you.

Tip: Give A Timeout

Give a “timeout” to any profile. Select “Set Time out” from the Home screen and choose the device. The time out can be set for 10 minute intervals.


Related Materials:
Creating Profiles in the HomePass App | Managing Your Wi-Fi Passwords | Wi-Fi Security