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Recognizing Armstrong Employees and Communications

Author: Melissa/Wednesday, June 10, 2015/Categories: About Our Products, Special

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Armstrong would like to remind our customers that a service employee will rarely show up to a home unannounced. If there is a need to enter your residence, we will call to arrange a time that is convenient for you.

Armstrong service employees wear uniforms and carry a photo ID card. Our logo is displayed on the uniform, ID cards and company vehicles. If you are in doubt about why the person is at your door or checking your outside connection,call Armstrong immediately to verify that a service employee is at your home on company business.

At Armstrong, we will not ask you to submit information via email regarding your account number or username and log in information. Armstrong also does not call your home and ask for updated records or banking information. When speaking to a representative, you will most likely be asked a pin number to verify your account billing info or seeking other billing information.

There are different sites that you can check to see if a website or email link, phone number or even check is valid or a scam. A few of those sites are Scamadvisor.comFraud.org, and Scamvoid.com.

If you still have doubts, contact Armstrong to review your account with a customer service representative, or email us at abuse@zoominternet.net to report a suspicious email.

As always, we thank you for your business.

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