The effects will be seen on most channels and will occur during various times of the day. Interruptions can last from just a few minutes to up to 15 minutes a day and can range from mild to severe. Sun Outage takes place when the orbital positions of the satellite and the sun are in one line. The earth station receives signals from both, but the more powerful sun rays subdue the desired signal, causing a loss of service. Since Armstrong receives our signals from a variety of satellites, the sun outages can occur at different times on different channels.

What to expect during a sun outage? You may see sparkles in the first days of the sun outage time-frame. It may gradually deteriorate to the point of total outage.  Some channels will experience freezing, tiling or complete loss of audio and video. This Solar interference will be seen in ALL levels of television service.   The channels involved are ones we receive from satellites.  Unfortunately, there is nothing that can be done technically or otherwise to prevent the sun outage effects.  It is a worldwide event. While there is nothing we can actually do to stop this from happening, we hope that explaining this event will help to keep you from getting too frustrated with this brief interruption. For more information, visit our support page at ArmstrongOneWire.com.