My Remote is Not Working

If you’re having trouble with your remote control, please review the following steps to resolve the issue:

  • Press a button on the remote control and see if it lights up near the top. If not, replace your batteries in the remote control and re-test. If there is still no light you may need to replace your remote. Visit the Order Accessories if you’d like to order a new remote.
  • If your remote lights up, but still is not operating your TV or Cable Box, visit the Remote Setup to access guides for your specific remote. If you need further assistance, please contact us. We’re here to help!

If none of these suggestions helped resolve the issue, contact us. We're here to help!

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