Self Help & Support

HBO Max™

Watch the best of HBO anywhere with HBO Max, included at no additional charge with your HBO subscription!

Get unlimited access to 10,000 hours of entertainment, ANYTIME, ANYWHERE! Enjoy every episode of every season of the best HBO series, award-winning documentaries, big hit movies, new Max originals, and a robust selection of acquired series.

Same Day Movie Premieres!

For a limited time, you will be able to stream new premieres* from Warner Brother Pictures as part of your HBO Subscription through HBO Max. These movies will be available on HBO Max for 31 days from its theatrical release. Movies and release dates are subject to change.

*These movies will not be available on the HBO channels or on EXP via the HBO app (formerly HBO Go) at the time of the release.

How to Get HBO Max

Getting Started

1. Download the HBO Max app*

Download the HBO Max app on one of the many supported devices.

2. Sign In to HBO Max

At the bottom of the screen, click on the small "Sign in to your account" link.

3. Select "Armstrong"

Select sign in through your TV provider, view all providers and select "Armstrong".

4. Log in as Account Owner

Be sure to use your Armstrong account owner username and password to sign in.

*Please note that your experience may vary slightly dependent upon the device you are using to access HBO Max.

Frequently Asked Questions

Do you have more information about how to use HBO Max?

We hope that you enjoy HBO Max. If you require additional assistance, click here for additional information about it's use.
Do I have to pay more for HBO Max?

Armstrong HBO subscribers can access the new HBO Max app and website, at no additional cost. Plus, you still have access to all of HBO’s live channels and On Demand programming that you currently get with your HBO subscription.
What devices can I use to watch HBO Max?

These are some of the commonly supported devices used to stream HBO Max: Amazon Fire tablets; Amazon Fire TV; Amazon Fire TV Stick; Amazon Fire TV Cube; Amazon Fire TV Edition Smart TVs; Android phones and tablets; Android TV; Apple TV; Chromebooks; Chromecast; iPhone, iPad, and iPod Touch; PC and Mac computers; PS4; Roku devices; Samsung TV (2016 and later); and Xbox One.

If you require additional information please visit this HBO Max help page.
Do I need to register or sign in to use the HBO Max website/app on a computer, mobile device or streaming device?

Yes. You’ll need to use your Armstrong username and password that is designated as the Owner, to sign in and/or create an HBO Max account.
Why can't I find certain HBO Max shows and movies on EXP?

There is certain content exclusive to HBO Max that is not currently available through the HBO app on EXP or EXP On Demand. Armstrong HBO subscribers can access all HBO Max shows and movies on the HBO Max app and website, on any supported device, at no additional cost. Click here.

I’m not the Armstrong account owner but I want to watch HBO Max. How do I do that?

Only the Armstrong user ID designated as the Owner can sign into HBO Max. The Armstrong account owner user in your household will need to create an HBO Max account and password and then share that information with you so you can use it to sign in.
Does watching content on the HBO Max website / app count against my monthly internet data allowance?

Yes. The HBO Max website and app content is streamed over the internet and it will count against your monthly data usage.
Where can I watch Wonder Woman 1984?

Wonder Woman 1984 will be exclusively available on the HBO Max website and app, beginning December 25th, 2020. Armstrong HBO subscribers can watch Wonder Woman 1984 on the HBO Max app and website, on any supported device, at no additional cost. Click here to learn how to sign into HBO Max.
How do I create an Armstrong account?

If you want to learn how to create and manage your Armstrong account, change passwords, add or remove accounts and more, please click here to learn more.
How do I manage my User Role for my Armstrong account?

Visit our support page to learn more about your Armstrong account User Roles and how to manage them.

 Self Help & Support