Self-Help & Support

Internet Usage Allowance

Armstrong has implemented an Internet Usage Allowance for it's Zoom Internet customers. Less than 3% of Zoom customers are affected by these allowance plans. These allowance plans simply ask those who use in excess of their allowance to pay a very competitive additional cost or adjust the amount of Internet they use.

Armstrong believes in providing its customers with choice. The Internet Usage Allowance you receive is based on the level of Zoom service you subscribe to as well as the number of additional products you purchase. Providing additional Internet capacity each month to our double and triple play customers is a way for us to reward customers for their loyalty. The more you buy, the more you save. Additionally, all customers have the option to buy additional bundles of Internet Capacity or pay-as-you-go for additional usage.

Armstrong introduced Internet allowance plans because no network has unlimited capacity. Since its inception Armstrong has continuously invested in the Zoom Internet service. In recent years, that investment has grown to keep pace with the exponential growth in Internet use. In addition to connectivity costs, Armstrong invests millions of dollars every year to provide Zoom customers with a fast, reliable experience.

For additional information, please review the Terms and Conditions of Use of Services and Products and Open Internet policies by visiting

Related Materials:
Important Policies | Tracking Internet Usage | Internet Usage Charts